---
title: "Technical Support for Screen-Making | Grünig-SignTronic AG"
description: Professional technical support for your screen printing automation systems. Remote support, on-site service and fast response times worldwide.
image: https://www.grunig-signtronic.com/images/og-image.jpg
---

> Documentation Index  
> Fetch the complete site index at: https://www.grunig-signtronic.com/llms.txt  
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# Support & Hotline

Professional technical support for your screen printing automation systems. Our experienced team supports you with remote assistance, on-site service, spare parts, and training – worldwide and reliable.

[Get in Touch](/en/contact/contact-form) [Browse FAQ](#faq)

Our Support Team

## Your Contacts

Our experienced technicians and support specialists are here to assist you.

* ### Franziska Schärer
Head of Technical Support
* ### Roman Zaugg
Customer Service / Sales (Back Office)
* ### Florian Huemer
Technical Support
* ### Gökhan Eren
Technical Support

Frequently Asked Questions

## Do You Have Questions?

Here you will find answers to the most common questions about our support and services.

You can contact our technical support by phone or via email. Our support team is available Monday to Friday from 8:00 AM to 5:00 PM (CET).

Yes, we provide professional remote support services. Our technicians can connect directly to your machines and resolve many issues without an on-site visit, saving both time and costs. Contact us to set up remote access.

We maintain an extensive inventory of original spare parts. Standard parts are typically available within 1–2 working days. For special components, we will inform you about the expected delivery time.

We recommend annual inspection and maintenance of your systems. For intensive use (three-shift operation), the intervals should be reduced to every six months.

Yes, we provide comprehensive training for machine operators and maintenance personnel – both on-site at your facility and in our training center.

Yes, we provide worldwide service and support for your Grünig-SignTronic systems.

Warranty coverage is based on your order confirmation and the warranty conditions of your system.

Yes, we offer flexible service contracts for your systems. Contact us for an individual quotation.

Need Support?

## Contact Our Support Team

Our team is here for you.

[Go to Contact Form](/en/contact/contact-form)

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